For trackability and convenience, we use Australia Post Express satchels. Naturally, the greatest customer value is enjoyed when using these satchels to their maximum capacities, ie choosing either the 3 kilo or 5 kilo options.
Price-wise, Australia Post increases their rates every 6 months. We hold off and raise ours yearly.
If your order hasn't arrived within 3 days, check with your nearest post office, it's usually there waiting collection. If it isn't, let us know and we'll track it for you.
Orders received before 3:00 PM, Monday to Thursday, should arrive to you the following day, provided that you are within the Express Post Network. Orders received Fridays will generally arrive on Monday.
We can ship to anywhere in the world, again using Australia Post. Although it has never happened in our 12 years of operations, the potential does exist that your order may not be released by your customs department, and we would have no influence over their decision.
Please email us to find out more about international shipping costs.